Everything goes blank - help please - Simple Mail
TimC Sun, 10/14/2012 - 16:52
Hi,
I have firefox 16.0.1 and downloaded simplemail V2.83.1 everything seemed fine I happily set up my various eMail accounts on POP and IMAP - sent a few messages between the accounts and was very, very pleased with the whole set up.
I then changed the data folder to a dedicated folder in my B drive (partition) and, maybe co-incidentally, it all went blank
When I next restarted firefox, everything had vanished, all of the information in the 'preferences' had gone blank, including all the default 'ticks' in the general tab, the accounts ... everything. I tried clicking the general > data directory > x but it is blank when I return to it
I tried adding one eMail account back in, but it won't appear. I tried ticking a few boxes but if I click [close] and then return, its all gone.
In desperation I uninstalled and reinstalled, but I get the same 'blank' preferences (not even the default settings).
I am sure it something I have done wrong somewhere, but I can't figure out what it is !
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Re: Everything goes blank - help please - Simple Mail
Submitted by TechnalXS on Wed, 10/17/2012 - 09:27Hi,
to change the data directory, you must:
- Close Firefox
- Copy the directory "simplemail" of your profile to the selected destination (to find your profile directory : in Firefox do "help" then "troubleshooting information" - in the new tab click "Show folder")
- Open Firefox, and then SimpleMail settings, choose the directory you just copied.
restart Firefox
Regards