Simple Mail - Can't create account

Anonymous (not verified) —Mon, 07/13/2009 - 16:40

When I first installed simple mail, I added an account and it downloaded messages ok. Then I closed the browser tab with simple mail. When I tried to open simple mail again later, I got a completely blank simple mail. Not only were all messages gone, but also all information about the account. Since then I have not been able to create a new account.
I uninstalled simple mail including deleting the folder in the profile. Also I am not using private browsing as suggested in the forum.

Simple Mail

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Re: Simple Mail - Can't create account

Submitted by Anonymous (not verified) on Tue, 07/14/2009 - 05:32

I tried some more things suggested in this forum.

I found out, that simplemail doesn't save any information. Not only does it not save the information when I try to create an account, but also any other preferences I try to set. That includes the storage folder, that I specified in the beginning, when everything still worked.

So now I can't access the already downloaded messages through simple mail, because it won't remember the folder information, when I try to input it again.

The error console consequently shows the following:

Error: uncaught exception: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageConnection.createStatement]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://simplemail/content/storage.js :: doGetUnreadCount :: line 752" data: no]

Re: Simple Mail - Can't create account

Submitted by chiaroscuro on Tue, 07/14/2009 - 05:35

Thanks for your feedback.

The developer of Simple Mail who answers most queries seems to be unavailable at the moment.

Hopefully some other user may try to help you

Many thanks

Re: Simple Mail - Can't create account

Submitted by Anonymous (not verified) on Tue, 07/14/2009 - 11:33

Ok, so I tried uninstalling again, since this post suggested it might work. And it actually did. Don't know why it didn't before though.

Re: Simple Mail - Can't create account

Submitted by chiaroscuro on Tue, 07/14/2009 - 13:27

Ok, so I tried uninstalling again, since this post suggested it might work. And it actually did. Don't know why it didn't before though.

That is good news.
I am glad you worked things out in your favour.

Many thanks for the feedback !

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