Can't get Fast Dial to install
AKS74 Wed, 08/12/2009 - 07:46
I have done just about everything I can think of. I am completely uninstalled Firefox (including deleting the profile and everything), installed different versions of Firefox, different versions of Fast Dial, everything. However, every time after I restart Firefox, it comes back and Fast Dial will not be there, even though it shows as having installed and only needing Firefox to be restarted to complete the installation.
This is really driving me nuts because I would rely of Fast Dial every day, but had to uninstall temporarily one day, and now I can't get it back!
Re: Can't get Fast Dial to install
Submitted by chiaroscuro on Wed, 08/12/2009 - 12:46Thanks for your feedback.
I am not sure that I understand exactly
If you make a new Firefox Profile and load Fast Dial from Mozilla Addons, what happens ?
Many thanks
Re: Can't get Fast Dial to install
Submitted by AKS74 on Wed, 08/12/2009 - 14:14I just tried it. Created a new profile, went in and tried to load Fast Dial, and when I restart Firefox to complete the installation of the add-on, once Firefox opens back up, Fast Dial isn't shown on my add-on list and definitely isn't installed. That is both on my default profile and on the profile I just created to test your suggestion.
I'm hoping I get this Fast Dial back because I use it every single day, both for personal use and work use when online since it enables me to keep all of the sites that I visit regularly and even semi-regularly right there on the page, and instead of having to open a new tab, go pick out the site in a bookmark folder, open another new tab, and repeat, I can just simply click on any sites I need and let them open automatically on their own in a background tab. It definitely makes it much easier for me throughout the day.
Re: Can't get Fast Dial to install
Submitted by chiaroscuro on Wed, 08/12/2009 - 14:26Thanks for your feedback.
What Version of Firefox are you using ?
What Version of Fast Dial are you using ?
Are you installing on an empty profile ?
Please check the error console
Please see here
Please check that in about config the line
xpinstall.enabled is set to true.
Have you got Javascript enabled in your Firefox settings ?
Tools/Options/Content
Also please have a look
Here
We should find a cause for this.
When did it start happening ?
Something must have changed somewhere.
Many thanks
Re: Can't get Fast Dial to install
Submitted by AKS74 on Wed, 08/12/2009 - 16:27I am using Firefox 3.5.2 and was using Fast Dial 2.23b1.
I went through everything you suggested. I checked and made sure xpinstall.enabled was set to true. I checked on the Javascript, everything was good. That second link you gave me, to mozillazine, I read through it and found something I hadn't tried, starting Firefox up in Safe Mode. I disabled all add-ons and reset Firefox preferences to default, and tried to install then, and it worked! I now have Fast Dial back and it's working perfectly! All of my bookmarks in Fast Dial are exactly where they were and where they should be.
The only thing I can think of, due to it being successful in safe mode, was that one of my other add-ons was interfering with it and keeping it from being able to install. But, at least now, if I end up with this problem again in the future, I now know exactly what to do to fix it. And hopefully, anyone else who may experience the problem I was having, hopefully this thread will help them.
If this problem should come up again in the future, I'll do a little more testing to see if I can whittle down the problem to exactly what the cause was, instead of just assuming that it was another add-on causing issues. But thanks for all the help and I am so happy to have Fast Dial back and working! This is my most favorite add-on on all of Firefox, and I almost didn't know what to do since I didn't have it for the past few days and couldn't remember all of the sites I had on it. Thanks again!
Re: Can't get Fast Dial to install
Submitted by chiaroscuro on Wed, 08/12/2009 - 17:03I am using Firefox 3.5.2 and was using Fast Dial 2.23b1.
should work.
I went through everything you suggested. I checked and made sure xpinstall.enabled was set to true. I checked on the Javascript, everything was good. That second link you gave me, to mozillazine, I read through it and found something I hadn't tried, starting Firefox up in Safe Mode. I disabled all add-ons and reset Firefox preferences to default, and tried to install then, and it worked! I now have Fast Dial back and it's working perfectly! All of my bookmarks in Fast Dial are exactly where they were and where they should be.
Good News !
I am glad things are working again.
Great that you managed to troubleshoot alone.
Well done !
The only thing I can think of, due to it being successful in safe mode, was that one of my other add-ons was interfering with it and keeping it from being able to install. But, at least now, if I end up with this problem again in the future, I now know exactly what to do to fix it. And hopefully, anyone else who may experience the problem I was having, hopefully this thread will help them.
But if Fast Dial was loaded into a New Profile, then surely the New Profile would have been empty ?
If this problem should come up again in the future, I'll do a little more testing to see if I can whittle down the problem to exactly what the cause was, instead of just assuming that it was another add-on causing issues.
Yes it would be interesting to test.
But thanks for all the help and I am so happy to have Fast Dial back and working! This is my most favorite add-on on all of Firefox, and I almost didn't know what to do since I didn't have it for the past few days and couldn't remember all of the sites I had on it. Thanks again!
A pleasure
Thanks for all the detailed feedback !
And thanks for persevering !